The Starr Marine claims philosophy is revealed in our Mission Statement:

To establish and provide the Gold Standard of Marine Claims Services by ensuring the highest level of customer satisfaction through proactive, responsive, and fair handling of claims.

Effective claims management is a critical component of every risk management program. Starr Marine has an experienced internal claims management team to respond to our clients’ needs around the world. Our team of marine claims professionals has the combination of skill and expertise needed to quickly assess the degree of loss or damage and expertly manage the claims process in order to minimize the impact on your business.

Our claims professionals work closely with our underwriters and in-house loss control experts, and have years of industry experience working with surveyors, adjusting losses, pursuing subrogation and managing litigation. Our partners have been hand picked to create a highly respected network of adjusters who each have a proven track record in their local market. Working with this team of strategic global partners ensures a seamless response to even the most complicated claims.

The combination of Starr Marine’s in-house claims professionals and our network of global partners enables us to customize the claims process to meet the specific needs of our clients anywhere in the world.

Click here to report a claim.